FAQs

Sauna bathing and wild swimming involve natural risks associated with high temperatures, cold water and outdoor environments. By taking part, guests confirm they are medically fit to participate, understand these risks, and agree to follow all safety guidance provided by our team.

Participation is not recommended for those who are pregnant or anyone with heart, respiratory or other medical conditions without first seeking medical advice. The organisers accept no liability for injury, illness or loss except where required by law.

Valid Sun-Fri

Please arrive at the vineyard 15 minutes beforehand.

We do offer complimentary parking spaces. We do not have facilities for coach parking.

Please be advised that tours are for 18 plus. 

Unfortunately, we cannot accommodate wheelchairs or prams. There is a fairly steep incline as part of the walking tour.

Unfortunately, currently we do not offer a vegan picnic or BBQ option however we can cater for vegetarians.

We’re sorry to say, at the moment, we cannot guarantee our food will be free of allergens and therefore cannot cater for food allergies or intolerances.

Yes we do. Please contact our dedicated team to give you more information and to book your private tour.

Unfortunately not, we are a cashless vineyard.

We’re sorry to say we do not accept children on our walking tours however they are welcome at the vineyard.

Once you’ve signed up and checked out with our wine club, you can start utilising your discounts. For cellar door, this will be your discounted wines. For bronze, silver and gold, you’ll receive your respective discounts.

Orders over £90 will qualify for free delivery. Please note, this excludes hampers

To ensure you get your delivery in time for Christmas, we recommend ordering by the 15th December – we cannot fully guarantee you’ll receive in time for 25th but it’s our estimate.

Postal Delivery of Vouchers & Fulfilled Items

All vouchers/items are dispatched using the delivery option selected at checkout.

Untracked (e.g. Royal Mail 1st/2nd Class): Untracked delivery is not guaranteed and cannot be traced once dispatched. We (and our fulfilment partner) cannot investigate, raise claims, or refund for items that are delayed, lost, or not received. If a replacement is required, the customer must pay the postage again.  

Tracked: We strongly recommend choosing a tracked option where available. Tracked services provide tracking and allow investigations/claims if an item doesn’t arrive. Tracked 24 aims for next working day and Tracked 48 aims for 2–3 working days (delivery aims, not guarantees). Royal Mail usually only treats Tracked items as eligible for a “missing/lost” claim after the due date + 7 working days (early claims cannot be processed).

By selecting an untracked option, customers accept the increased risk associated with this service.

Royal Mail 2nd Class untracked can take 3 working days.

We’re sorry to say we do not accept dogs on our walking tours however they are welcome at the vineyard. Please keep the dogs on leads.

This is an outside walking tour so suitable footwear and clothing is necessary.

If you have booked a tour and you do not arrive for your booking, the tickets cannot be exchanged or refunded. If you need to cancel your tour, please give us 7 days notice so that these can be transferable. Any cancellations within 7 days of the booking cannot be refunded. Our tours require a minimum number of people to go ahead, if these numbers are not met, your tour may be re-scheduled.

Yes, both of our wines are vegan.

Harrietsham train station is the nearest station to us. 6 minute drive / approximately 20 minute walk.

hello@thewildsharkvineyard.co.uk or 01732 920430

We have tours available Fri, Sat & Sun

Express Cabs: 01622 222222

Lenham Village Cars: 01622 676767

Place to Place Taxis: 01622 791500

TA Executive Cars: 07377 558022

Our tour lasts between 1 and 1.5 hours

Yes, we have a minimum of 6 per tour to go ahead. If these numbers are not met, tours may be postponed or cancelled.

Our shop opening times are Saturday’s 11am-7pm

We typically aim for 1-3 days for wine/gin orders. During busier times and the festive period, delivery can be up to 7 working days

Unfortunately, our monetary vouchers cannot be used online. If you’d like to use your voucher to purchase – please head into our shop and our team can process it there!